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Big big thanks from the whole family

Posted By EmK

"Big big thanks from the whole family"

About: Ipswich Hospital / Accident and emergency

(as a service user),

I took my mother in law to the emergency department at Ipswich Hospital earlier today after she fell at tennis and hit her head. She had a nasty wound on her head that needed attention. 

The care she received from Dr Blaga, Lynne and the student nurse Stephen was second to none.  Their expertise was incredibly reassuring and the kindness they showed touched our hearts. 

A fabulous team. Big big thanks from the whole family.

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Responses

Response from Steve Bruce, Patient Experience Insight and Improvement Officer, Ipswich Hospital NHS Trust 5 years ago
Steve Bruce
Patient Experience Insight and Improvement Officer,
Ipswich Hospital NHS Trust

Submitted on 22/11/2018 at 15:21
Published on Care Opinion on 23/11/2018 at 09:41

Thank you for leaving your kind words, I will make sure they are passed onto the team in ED who will be thrilled to see how they made such a positive impact on the treatment you mother in law received, I hope your mother in law is continuing to make a good recovery and will be back playing tennis again soon. Many thanks

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