My daughter, a new mother, was distressed and in need of support from a health visitor. She had been given a number to call if she did need help, however this was useless as it was a single point of contact for all callers and she needed to go through hoops to get to a health visitor. Feeling low as she did she could not bear the process and called me instead. There must be a better way of enabling people to speak to health visitors more easily especially when they are going through a crisis.
"Single point of contact"
About: Locala Community Partnerships CIC / Health visiting Locala Community Partnerships CIC Health visiting Batley WF17 5PW
Posted by craterrq36 (as ),
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