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"Calm atmosphere"

About: Forth Valley Royal Hospital / Dermatology

(as the patient),

I had a large lump on my back removed by David and Doreen at the Forth Valley Royal Hospital. I went in feeling quite apprehensive but need not have done as all the staff were very reassuring and the atmosphere was both calm and calming. Everything went very well even though the procedure took longer than anticipated.

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Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 5 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 27/11/2018 at 17:43
Published on Care Opinion on 28/11/2018 at 09:57



Doreen and I would like to thank you for leaving such lovely feedback.

It is good we were able to reduce your anxiety on the day, It is a shame the procedure was extended but, I am sure you will agree, it is better not to hurry these things.

Hopefully the lump stays away, but if it does rear up again you might not be so apprehensive about visiting us.

Thanks again, hope you are well,

David

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