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Care Opinion

DOING THEIR VERY BEST FOR US

Story from nhs.uk

"DOING THEIR VERY BEST FOR US"

About: Weston Park Hospital

have been treated here twice first 12 years ago and again since last year (ongoing) the staff here are like a family, and despite shortages of staff they always manage to stretch appointments to the limit to fit people in.

the concern and care for their patients is amazing and I am reassured by the explanations and honest discussions of my treatment and prognosis that I am having the best care available.

could do without the waiting but that is generally waiting for blood tests to be done, and the everlasting wait for the pharmacy to dispense prescriptions rather than the usually fairly short delays in seeing the oncologist or other staff.

the hospital itself is getting rather shabby and could do with an upgrade, but they have made it clean and comfortable as possible within the limitations.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 14/12/2018 at 16:25
Published on Care Opinion at 16:43

Thank you for leaving feedback and sharing your experience. It will mean a great deal to the staff at Weston Park to know they were able to help you feel supported at what must be a very difficult time. They will really appreciate this and be very encouraged by it. We are sorry you are experiencing waits for tests and pharmacy. Your feedback will be shared with the relevant managers for review.

With thanks and all best wishes

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