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Care Opinion

Flu Jab

Posted By Eunyj9

"Flu Jab"

About: Crosshouse Hospital / General Medicine

(as a service user),

Last week I went for a flu jab at Crosshouse Hospital. The staff were calm, professional

and relaxed. Alicia was very helpful and we also had a wee laugh, which always helps.

Thank you

Staff attitude

Staff attitude

Staff skills

Staff skills

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 20/11/2018 at 16:15
Published on Care Opinion at 16:33

picture of Eunice Goodwin

Dear Eunyj9,

Thank you for taking time to share this, I have passed it to Alicia and her boss. I am sure Alicia and our Occupational Health team will be delighted to get your feedback, especially as the flu jag time must be a busy one. I am not saying they get forgotten but...

best wishes,

Eunice

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