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"TORBAY HOSPITAL"

About: Torbay Hospital / Accident and emergency

I was so impressed with the quality of care given on my visit to Torbay A&E. From reception through to leaving , nurses, Drs, specialist and even a surgeon came to help. Not one suggested a quick fix until I could see a specialist in clinic and have the op all over again .

I was very thankful for being given assurance and updates to what was happening.

I spent nearly five hours there but was never left alone for more than a few minutes, or made to feel guilty for taking up their time and a bed.

I was reassured at all times. My problem was fixed 100% and saved me another op. . The unit was so busy but the staff were so efficient ,kind and helpful and each and every one gave excellent care. I cannot thank them enough. Well done to one and all not just for me but everyone else using A&E that day.

I have had to use the unit several times and always had the same quality of care.

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Responses

Response from Torbay Hospital 5 years ago
Torbay Hospital
Submitted on 20/11/2018 at 09:14
Published on nhs.uk at 10:06


Dear Patient

Thank you for your kind comments with regards to your recent visit to A&E at Torbay Hospital.

We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards

Feedback and Engagement Team

Torbay and South Devon NHS Foundation Trust

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