I was so impressed with the quality of care given on my visit to Torbay A&E. From reception through to leaving , nurses, Drs, specialist and even a surgeon came to help. Not one suggested a quick fix until I could see a specialist in clinic and have the op all over again .
I was very thankful for being given assurance and updates to what was happening.
I spent nearly five hours there but was never left alone for more than a few minutes, or made to feel guilty for taking up their time and a bed.
I was reassured at all times. My problem was fixed 100% and saved me another op. . The unit was so busy but the staff were so efficient ,kind and helpful and each and every one gave excellent care. I cannot thank them enough. Well done to one and all not just for me but everyone else using A&E that day.
I have had to use the unit several times and always had the same quality of care.
"TORBAY HOSPITAL"
About: Torbay Hospital / Accident and emergency Torbay Hospital Accident and emergency Torquay TQ2 7AA
Posted via nhs.uk
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