This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Not happy

Story from nhs.uk

"Not happy"

About: University Dental Hospital

After having been reffered to the prosthodontic department,l was seen by a traniee dentist in what i presume was triage,waiting room 2 ground floor,after a 10 minute look at my dental problems was reffered back to my local dentist having not even seen the prosthodontist,12 weeks waiting and back to square one.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Manchester University NHS Foundation Trust 5 years ago
Manchester University NHS Foundation Trust

Submitted on 21/11/2018 at 15:30
Published on Care Opinion at 16:12

We were very sorry to receive your comments and concerns via the Care Opinion website about your experiences at the University Dental Hospital in November 2018. Unfortunately, the Dental Hospital is unable to accept all patients that are referred to the hospital for treatment. Depending on the type of treatment that you require, it may be more appropriate for this to be delivered by your dentist in the primary care setting.

It is very difficult to respond to the specific concerns you have raised without more detail. Should you wish to discuss your experience with us in more detail, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference PO18/0209.

Response from University Dental Hospital 5 years ago
University Dental Hospital

Submitted on 25/01/2019 at 13:24
Published on nhs.uk at 14:06

Please accept our apologies for the delay in responding to you. We were very sorry to receive your comments and concerns via the NHS website about your experiences at the University Dental Hospital in November 2018. Unfortunately, the Dental Hospital is unable to accept all patients that are referred to the hospital for treatment. Depending on the type of treatment that you require, it may be more appropriate for this to be delivered by your dentist in the primary care setting.

It is very difficult to respond to the specific concerns you have raised without more detail. Should you wish to discuss your experience with us in more detail, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference PO18/0209.

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k