"Excellent care throughout recent hospital..."

Dear David,

Thank you so much for taking the time to leave us such kind and thoughtful feedback about the recent episode of care you have received at Eastbourne District General Hospital; we do appreciate it.

First and foremost, we sincerely hope you are keeping well and that any further investigations or treatment you require for a full recovery are in hand. The Trust works hard to provide a responsive and high standard of care for all its patients, and we are delighted to read this was your experience from arriving in the Emergency Department, through to your care in the Medical Assessment Unit (MAU), on Berwick Ward and the Coronary Care Unit (CCU).

It is also very important to us that patients and their relatives are treated with the values of kindness, compassion, dignity and respect, and it is reassuring for us to read that these values were extended not only to you, but also to your family at what can have only been an incredibly worrying and upsetting time for you all. We very much hope this also gave you and your family confidence in the staff and services involved in your care pathway.

We will share your feedback with the managers and staff in all of the clinical areas you were cared for, as they will be so pleased to read your kind words of praise. We also wish you all the very best in your current and future good health and well-being, and also that of your family.