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First Class service delivered very proffessionally

Story from nhs.uk

"First Class service delivered very proffessionally"

About: The Royal London Hospital

What I liked

The accident and emergency staff were first class, the Consultant reassured me at all times, kept me informed of all developments, made sure my next of kin were informed and made all the arrangements for my immediate transfer to the London Chest Hospital. The efficiency was second to none. Very impressed!

What could be improved

Nothing as far as I am concerned

Anything else?

Cant thank the Consultant enough, her prompt attention ensured that I was transferred quickly and no lasting damage was caused to my heart.

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Responses

Response from The Royal London Hospital 12 years ago
The Royal London Hospital

Submitted on 13/03/2012 at 11:56
Published on nhs.uk on 14/03/2012 at 04:01

Thank you for your kind comments regarding your recent attendance to the Accident and Emergency Department at The Royal London Hospital. It is always pleasant when service users take the time to write to us to let us know when we have done something right. We are particularly pleased to hear that you found the staff to be first class, and you were very impressed with the service that you received. Your kind comments are much appreciated and have been passed onto the staff within Accident and Emergency.

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