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"Rowan Ward"

About: Prospect Park Hospital

My elderly Mother was admitted to the care of Rowan Ward at the end of September 2018. At which point she had hit crisis point and we were really shocked and distressed at her behaviour! She was diagnosed with dementia with Lewy bodies and was extremely poorly! The staff on Rowan Ward were unbelievably supportive and caring not only to her but to us as a family. They remained positive and provided endless encouragement, even though at times we found the situation extremely difficult! After nearly six weeks through their care, support and professionalism, my Mother returned home with a support package! As a family we cannot thank these wonderful people enough, from the bottom of hearts we thank them all for giving us our Mother back! Each and everyone of them are an absolute credit to the NHS and they all went above and beyond the call of duty.

It just goes to show with the right support and care miracles do happen!

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Responses

Response from Prospect Park Hospital 5 years ago
Prospect Park Hospital
Submitted on 19/11/2018 at 12:31
Published on nhs.uk at 13:06


Dear Lynda,

Thank you for your posting and kind comments. We are pleased to learn that you were happy with the care provided to your mother on Rowan Ward. I will share your feedback with staff concerned. I am sure that they will be pleased with this recognition for all of their hard work.

Yours Sincerely,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 01189605027 e mail: BHT@berkshire.nhs.uk

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