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"Still waiting for pre assessment hour and half..."

About: Thornbury Hospital (Sheffield)

I was due my telephone pre assessment today at 10.30. I am still sat waiting and it is gone 12pm. I rang to find out why and was told they had 11 to get through this morning and they started late. It’s not a good start when in two weeks I am due to go into hospital for a procedure. I booked a day off for this assessment and am glad I did because I see my own patients and being hour and half late to them wouldn’t be acceptable in the area I work.

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Responses

Response from Thornbury Hospital 5 years ago
Thornbury Hospital
Submitted on 16/11/2018 at 14:49
Published on nhs.uk at 15:06


I am extremely sorry to read of your experience today. I have requested a member of the team investigates as a priority and contacts you to discuss.

Marge Falconer

Executive Director

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