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"Avoid a blood test here!"

About: Chelsea & Westminster Hospital / Maternity care

Came in for my booking scan on the first floor antenatal department and had to get a blood test done. I asked the lady if she would kindly use a butterfly needle, as it has been advised to me by my GP (otherwise I bruise horribly and the area stays painful for weeks) she completely ignored me and disregarded my request. The area near my vein is bruised and has been purple for 5 days! She also had the audacity to tell me that my GP was WRONG - a doctor I have trusted for 15 years plus. Had the most awful attitude, I felt incredibly uncomfortable and was simply treated with disrespect. I did not expect this service from Chelsea and Westminister.

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Responses

Response from Chelsea & Westminster Hospital 5 years ago
Chelsea & Westminster Hospital
Submitted on 16/11/2018 at 11:47
Published on nhs.uk at 12:06


Dear Madam,

I am sorry that you have had this experience at Chelsea and Westminster Hospital.

Please do contact the PALS office should you wish to discuss anything, or for any further assistance.

Kind regards,

PALS Team

Chelsea and Westminster Hospital

Tel: 02033156727

pals@chelwest.nhs.uk

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