This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Dissapointed"

When I was 28 weeks pregnant with my second I took a tour of the birth centre and fell in love with it so instantly decided to transfer my care over.

When I eventually went into labour I arrived at the centre and was 4cm, they told me the babies heart rate was slightly high and I’d have to go to newham. I tried to express that my pains were getting too much and I thought I was close to giving birth but no one listened to me.

They sent me away making my husband drive me to the hospital little did I know I was 10cm and ready to push, this could have been extremely dangerous for me and baby and was extremely stressful. They should have listened to me and checked me.

I had her as soon as I walked into the hospital and her heart rate was fine so it was all a dangerous waste of time.

Really disappointed wish I never even bothered referring to this birth centre.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Barking Birth Centre 5 years ago
Barking Birth Centre
Submitted on 15/11/2018 at 14:36
Published on nhs.uk at 15:06


Dear Rhea

Thank you for taking time to contact us with feedback. Congratulations on the birth on your new born baby.

We are also disappointed that the service you received did not meet the expectations you had of us. We would like an opportunity to investigate your concerns and feedback and would like to request that you contact us on 0207 363 9292 or email NUHpals@bartshealth.nhs.uk.

We look forward to hearing from you soon

Kind regards

Faith

PALS & Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k