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"Absolutely brilliant"

About: Forth Valley Royal Hospital / Dermatology

(as the patient),

Was referred to Forth Valley Hospital in Falkirk, Scotland by my local GP to have a minor operation to remove a small cyst. The hospital appointment was for 9am, I arrived at the hospital at about ten to nine, spent 10 minutes waiting and was called almost exactly at 9am. Barbara & Susan (who undertook the operation) were wonderful, explained everything clearly and were very efficient. It was all over & I was exiting the hospital at 9. 30am.

This is my second minor operation at Forth Valley Hospital and I am so impressed with how professional & efficient the staff are, how clean & well run the hospital is, each experience has been first rate. Absolutely brilliant all round!

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 5 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 16/11/2018 at 16:00
Published on Care Opinion at 17:00


Thank you for taking the time to leave feedback about your recent visit to the clinic. I have shared your comments with Barbara and Susan who were delighted to hear that you found this visit to be as efficient and professional as your previous visits.


I hope your wound is healing well.

Thanks again.

Kirsty

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