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Care Opinion

Hysteroscopy

Story from nhs.uk

"Hysteroscopy"

About: West Cornwall Hospital (Penzance) / Gynaecology

I had my hysterocopy yesterday and would like to thank all the nurses who were great. One particular nurse was very reassuring and put me at ease. Another staff member was very kind and cared with dignity.

From the reception staff to me walking to my car everyone was pleasant.

I am hoping to soon have my gallbladder operation and I am hoping to have it here and no longer feel scared.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 5 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 21/11/2018 at 10:28
Published on Care Opinion at 12:15

picture of Jess Saunders

Thank you for taking the time to share your story with us, I am so pleased to read about your experience at West Cornwall Hospital. I'm glad that you found the nurses to be reassuring, putting you at ease and treating you with dignity. It's also lovely to see that even though you are having to come back for an operation, you are no longer feeling scared.

I am replying to you as a member of the Patient and Family Experience Team, but I will ensure I share your story with the staff who have cared for you at West Cornwall Hospital.


I hope everything goes well with your Gallbladder operation and you make a speedy recovery.

Very best wishers,

Jess

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Response from Paul Sylvester, Hospital Manager, West Cornwall Hospital, Royal Cornwall Hospitals Trust 5 years ago
Paul Sylvester
Hospital Manager, West Cornwall Hospital,
Royal Cornwall Hospitals Trust

Submitted on 21/11/2018 at 11:52
Published on Care Opinion at 12:12

picture of Paul Sylvester


Dear Sarah,

Can I also add my thanks to you for sharing your experience at West Cornwall Hospital. As the Hospital Manager it is an absolute pleasure to hear such positive experiences from our service users.

I will make sure the staff see site of your feedback.

With very best wishes,

Paul

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