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"Unscheduled trip to A+E"

About: Maidstone Hospital / Accident and emergency

I attended A+E after falling downstairs while visiting my family. I was treated with the upmost respect at all times. The department was busy and the service was excellent. All the staff that dealt with me was lovely and welcoming and made the experience a lot nicer.

From the receptionist, The male Nurse Practitioner who triaged me, the X-ray lady and the female Nurse Practitioner who explained what I had done and what we was going to do about it. She arranged for me to attend the fracture clinic in my home town of Chesterfield. I am a health care professional in the NHS and it is good to know that the standards I hold personally in my hospital are the same as in Maidstone A+E. Thank you all for your excellent service keep up the good work

Story from nhs.uk

Responses

Response from Maidstone Hospital

Thanks for getting in touch to share your experience of visiting Maidstone Hospital Emergency Department.

It's great to hear that you received such a high standard of service and we will be happy to pass your thanks on to the team.

We hope that you are recovering well from your fall.

With best wishes, The PALS Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful