This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Fitting of Hearing Aid."

About: County Hospital / Ear, Nose and Throat

I would like to compliment the staff in the Audiology Dept at Stafford County Hospital. They were very courteous and helpful. In particular I wish to thank the consultant who tested my hearing and on the day of my visit and fitted me with a hearing aid which I have found to be most beneficial. I have been diagnosed with an Acoustic Nueroma in my left ear which was discovered from an MRI scan arranged by my Doctor and consultant at the Wolverhampton Road ENT Dept. My consultant has an excellent manner being friendly and concerned for my needs and very skilled and professional. He put me at ease as soon as we met and explained what could be done to give me a small level of improved hearing and proceeded with the treatment in a very caring manner and I thank him for his effort and expertise he is a credit to his department and the NHS. I look forward to seeing him again at my next appointment in December.

Thank you all,

Roger McLaren

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from County Hospital 5 years ago
County Hospital
Submitted on 19/11/2018 at 08:54
Published on nhs.uk at 09:05


Dear Mr McLaren,

Thank you very much for taking the time to comment on your experience of our hospital. I will ensure I share your lovely feedback with the team- I know they will very much appreciate it.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k