"podiatry"

Posted via nhs.uk 5 years ago

i have now been waiting 3 weeks for insoles to be sent out. I have just phoned about this and they say it can take 3-6 weeks to be made.
They never say this when you go. they only keep your diagnosis open for 10 weeks, so by the time you get your insoles, 6 weeks can have gone by, and you are left with 4 weeks to get to grips with the insoles, if not you have to start the whole process from scratch.
What a farce.

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South West Yorkshire Partnership NHS Foundation Trust

Submitted on 27/11/2018 at 12:16

Published on Care Opinion at 12:18

Thank you for taking the time to share your feedback and I am sorry that your experience of Trust services has not been positive. If you would like your concerns looking into and some individual feedback providing, you can contact customer services on 0800 587 2108 or customer.servicesswyt@nhs.net.

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