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Fantastic IBD service

Story from nhs.uk

"Fantastic IBD service"

About: The Royal London Hospital

I have been under the care of this service since 2012/13 to present day.

Having had multiple surgical procedures and subsequent clinical aftercare, I have good experience of the service provided.

The new hospital is great, the wards are clean and spacious. After-care sessions well run and nice facilities.

As a patient, one has to trust your doctor and work with the system of the NHS. That means knowing your doctor and surrounding staff (e.g. PAs, IBD nurses, clinical trial nurses etc.) - help them help you! Knowing your condition can really help you and, more importantly, the doctors save time and make the best decision for you,

The IBD staff are fantastic - keep up the good work.

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Responses

Response from The Royal London Hospital 5 years ago
The Royal London Hospital

Submitted on 12/11/2018 at 10:29
Published on nhs.uk at 12:06

Dear Charles

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care you have been receiving from Royal London Gastro and Liver services. We value and appreciate your feedback as it motivates staff to keep up the good work knowing patients are happy with the care.

We would like to share your feedback with the team taking care of you and would like to request that you contact our PALS team with your details - RLHpals@bartshealth.nhs.uk

We look for ward to hearing from you soon

Kind regards

Faith

PALS & Complaints Team

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