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Care Opinion

great experience

Story from nhs.uk

"great experience"

About: The James Cook University Hospital / Accident and emergency

not knowing this hospital was daunting but what a pleasant experience staff in a&e were excellent for quick turnaround to admission also thank you to the lovely lady who must have heard me saying i was thirsty but did not know where vending machines are to my surprise she found me and bought me a drink what a excellent act of generosity well done boro people, i work in a different trust but service here 5 star

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 5 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 14/11/2018 at 11:00
Published on Care Opinion at 13:56

Hello,

Thank you for taking the time to give us your feedback.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to the A&E department. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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