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"Very disappointed with this hospital"

About: Russells Hall Hospital

I can not believe how terrible this hospital is I have been suffering with gallstones since I was 20 weeks pregnant I am now 4 weeks post baby the pain would come and go when I was pregnant they would just give me morphene and send me on my way then I understood they could not do anything but I went yesterday doubled up in pain which I’d had none stop for 5 days without eating without drinking because anything I did made the pain worse I have 2 small children to look after and can’t do this in the pain I am in despite saying my liver as a blockage which I have read could cause sepsis and gangrene they just sent me on my way saying I’m not important and a doctor will ring me tomorrow (which I have heard nothing) to tell me how long the waiting list is but don’t get excited because it could be 2 years yet when I went in when I was pregnant they told me I was put on the list because they can not operate yet as it could harm the baby

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Responses

Response from Russells Hall Hospital 5 years ago
Russells Hall Hospital
Submitted on 19/11/2018 at 11:46
Published on nhs.uk at 12:06


Thank you for taking the time to post your feedback and we are sorry that you are experiencing such difficulty and still in pain.

We always aim to provide the highest standards of care and treatment and apologise if we appear to be falling short of this.

We are keen to help you resolve the issues you have raised and strongly advise you to get in contact with our Patient Advice & Liaison Service (PALS) on Freephone 0800 073 0510 or email dgft.pals@nhs.net who will be happy to discuss and support you further.

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