"I was a happy patient , thank you ."

About: Royal Free Hospital

What I liked

the new refurbished blood test area was modern & clean , the staff were calm, efficient & polite ,

the nurse was kind and gentle i did not feel the needle at all .

I had arrived early , @ 7.50am expecting to wait a while , however my blood sample was taken within minutes and I was departing the department 10min later .

What could be improved

Nothing , the visit and treatment was excellent .

Anything else?

The modernisation and cleanliness is to be applauded

Story from nhs.uk

Responses

Response from Royal Free Hospital

Thank you for taking the time to tell us about your experience at the blood room. We're very pleased you had a positive experience and we will feed your comments back to our staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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