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"Consultant did not respond to the urgency of my condition"

About: Neurosciences (DCN) / Neurology Royal Infirmary of Edinburgh at Little France / Neurosciences (DCN)

(as the patient),

I was treated as an object by the consultant in neurology Western General and who did not respond to the urgency of my condition.  I am in great pain and they did not promise urgent help.  I am very upset

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Responses

Response from Chris Myers, Clinical Service Manager, Orthopaedics & Department of Clinical Neurosciences, NHS Lothian 5 years ago
Chris Myers
Clinical Service Manager, Orthopaedics & Department of Clinical Neurosciences,
NHS Lothian
Submitted on 09/11/2018 at 12:48
Published on Care Opinion at 13:56


picture of Chris Myers

Dear Caermael,

Thank you for getting in touch and providing your feedback. I really am very sorry to hear about your poor experience in your consultation with the Consultant Neurologist. I'd be grateful if you could please contact our Patient Experience Team to provide more information which will allow us to investigate this further. The Patient Experience Team can be contacted on 0131 536 3370, or by email to feedback@nhslothian.scot.nhs.uk.

Best wishes,

Chris

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