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Children A &E

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"Children A &E"

About: Leicester Royal Infirmary / Accident and emergency

Have been here since 9pm its now 1AM . No patients have been seen since last 55 minutes. Worst experience. Children crying. Luckily my child isnt that bad just here as precaution.

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Responses

Response from Leicester Royal Infirmary 5 years ago
Leicester Royal Infirmary

Submitted on 20/11/2018 at 10:18
Published on nhs.uk at 11:06

Dear reviewer,

Thanks for taking the time to post your comment.

We’re really sorry to hear about your recent experience in our Children's Emergency Department. Your feedback has been shared with the team.

We have, and continue to experience, an increase in attendance and waiting times in our Emergency Department. This means we have to prioritise care based on medical need.

If you would like to formally log your concerns, please contact our Patient Information and Liaison Service (PILS) – all the details are on this page of our website: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

Communications team,

Leicester’s Hospitals

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