This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Wound care

Posted By AutoImmuneDisorder

"Wound care"

About: North Ayrshire Health & Social Care Partnership / Community Nursing

(as a service user),

The district nurse team of Ayrshire and Arran health board where asked to perform wound care on my two open wounds after a stoma relocation, bowl shortening and hernia repairs. The nurses are always cheerful even when under extreme pressure, they always tell me exactly what the plan is for the current day wound dressings and the plans for the future. 

Even when dressings have failed due to excessively wet wounds or movement of the abdomen and I have to call the emergency team out late at night they are always upbeat, professional and explain what they are going to do and the plan going forward.

Staff attitude

Staff attitude

Seeing the whole me

Seeing the whole me

Treatment

Treatment

Nurses

Nurses

Involved in decisions

Involved in decisions

Future plans

Future plans

Explanations

Explanations

Introductions

Introductions

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 13/11/2018 at 15:09
Published on Care Opinion at 15:37

picture of Eunice Goodwin

Dear AutoImmuneDisorder,

It is a delight to hear that you always get this level of care. It is what we aim for, and all testament to the nurses, they have achieved such a high level of care so consistently.

Thank you so much for taking time to share this with us on Care Opinion. I will pass this to the team and I am sure it will make their day.

I hope all is well with you,

best wishes

Image title

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k