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Isorectal Abcess (Near my Bum)

Story from nhs.uk

"Isorectal Abcess (Near my Bum)"

About: Burnley General Hospital

Recently attended here due to my anorectal abcess. The Doctor and Triage Nurse was fantastic, very caring and showed me sympathy and respect for the pain I was in. They ensured my antibiotic treatment was started straight away before I was transferred to Blackburn surgical unit to sort my issue out. I cannot thank these guys enough, the NHS should be proud of the quality of staff like these. I Cannot speak highly enough of them...they simply are the best I've ever encountered.

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Responses

Response from Burnley General Hospital 5 years ago
Burnley General Hospital

Submitted on 08/11/2018 at 09:37
Published on nhs.uk at 10:05

Thank you for taking the time to tell us about your recent visit to Burnley General Hospital due to a rectal abscess.

It is lovely to receive such positive feedback regarding the care and service you received during your visit before being transferred to Royal Blackburn for surgery and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services. You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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