"An uncomfortable experience"

I attended Eye Casualty at the QMC. I have never come across so many people without people skills.

My triage nurse had her back to me whilst asking questions, and then went on to do some tests without explaining what they were about to do and why. Had I been anxious this would have been frightening. 

The Doctor at least looked at me occasionally but didn't say anything about tests being done and or why. I was spoken to as if I was wasting their time. I had been referred by my GP.

All in all a most uncomfortable experience. It takes no time to be courteous.