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"Discharged inappropriately"

About: Aberdeen Royal Infirmary / Geriatric Assessment

(as a relative),

My elderly grandmother was admitted to ward 102 following a short admission in AMIA. While I have no issues with her care while on the ward, I was appalled to find out she was discharged to her care home by taxi. Her family were never contacted to pick her up. She was visited every day, if not twice a day, by family members and the ward were contacted regularly for updates. While I appreciate the need for beds, I find this inappropriate as she lacks capacity, is in her 80's and was still unwell on discharge. To put in context, she was readmitted within 3 days. Her family would have taken her home had we been given the option, but we were never contacted.

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Responses

Response from Ruth Jones, Nurse Manager, Medicine 1 & 2, NHS Grampian 5 years ago
Ruth Jones
Nurse Manager, Medicine 1 & 2,
NHS Grampian
Submitted on 12/11/2018 at 09:55
Published on Care Opinion at 13:43


Dear alc1986,

I am sorry to hear about the circumstances regarding your grandmother's discharge from hospital and her subsequent readmission to hospital.

Please contact me directly on either 01224 550057 or by email ruthc.jones@nhs.net

Kind Regards

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