This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

It has really demonstrated how precious our NHS is.

Posted By FioArm

"It has really demonstrated how precious our NHS is."

About: Calderdale Royal Hospital / General medicine Leeds General Infirmary / Cardiology Yorkshire Ambulance Service NHS Trust / Emergency ambulance

(as a service user),

My husband became acutely unwell. I phoned 999. From the call handler, first response paramedic, ambulance men, doctors and nurses at LGI and Calderdale; the service was seamless, professional, and very timely. A heart attack was suspected from the initial examination and my husband was taken be emergency ambulance for treatment. He is now home and on the road to recovery. I can't thank them all enough and it has really demonstrated how precious our NHS is.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Calderdale Royal Hospital 5 years ago
Calderdale Royal Hospital

Submitted on 07/11/2018 at 14:06
Published on nhs.uk at 15:06

We're really pleased to read your husband is on the road to recovery. Thank you for taking the time to send your feedback. Best wishes.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Jacqueline Taylor, Patient Relations Manager, Patient Relations, Yorkshire Ambulance Service NHS Trust 5 years ago
Jacqueline Taylor
Patient Relations Manager, Patient Relations,
Yorkshire Ambulance Service NHS Trust

Submitted on 08/11/2018 at 11:53
Published on Care Opinion at 14:01

Thank you for posting your thanks on the Care Opinion website. We belive you may also have posted a review on the NHS Choices website. As we mentioned in our previous response, we do hope your husband's health improves quickly following what must have been quite a scare. It is always a pleasure to receive comments of appreciation for our staff and we like to ensure they receive this feedback personally. If you have not already done so, we would be grateful if you could contact our Patient Relations team on the details below to enable us trace your call and identify the staff involved so we may pass on your compliment to them.

Patient Relations

Yorkshire Ambulance Service

Springhill

Brindley Way

Wakefield 41 Business Park

Wakefield

WF2 0XQ

Tel: 0333 130 0549

Email: yas.patientrelations@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Leeds Teaching Hospitals NHS Trust 5 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 08/11/2018 at 15:46
Published on Care Opinion at 16:58

Thank you so much for taking the time to post your comments, please accept my sincerest thanks for your kind words.

I am very happy to read that we were able to help your husband and I hope he is now doing well and is on the road to recovery.

kindest regards

Rosie
Senior Nurse
Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k