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"They didn't want to know"

About: Leicester General Hospital / Neurology

My local GP referred me to the hospital because she suspected I had parkinson's, because I was about 60 and because my right hand was constantly shaking. Got an appointment with a consultant a few months later.

After our interview he said I probably did not have Parkinson's but signed me up for a DAT scan and MRI a couple months later.

After this I got two letters, one which said I did have Parkinson's after all, the other that my follow up appointment with the consultant was cancelled.

So now I had no idea whether I had Parkinson's or not.

I called Neurology to find out what had happened.

"You've been added to a waiting list" said the nurse.

"How long will I have to wait to see somebody?"

I asked.

"How should I know?" came the answer.

I was so stunned I didn't know what to say.

I called back a little later and this time got an appointment 6 months later.

What a joke.

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Responses

Response from Leicester General Hospital 5 years ago
Leicester General Hospital
Submitted on 09/11/2018 at 14:34
Published on nhs.uk at 15:06


Dear Reviewer,

Thanks for taking the time to post your comment.

We are very sorry to read about your experience.

For this to be looked into further for you please contact our Patient Information and Liaison Service (PILS). Details below:

Free phone line: 08081 788337 (Opening times are Monday to Friday 10am to 4pm however if you leave a message we will contact you the following working day)

Or Alternatively

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Full details about this service can be found online at: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

We wish you all the best.

Kind regards,

Communications team,

Leicester's Hospitals

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