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Care Opinion

Everything was explained well

Posted By CA63

"Everything was explained well"

About: Falkirk Community Hospital / Opthalmology

(as the patient),

I went in for cataract surgery. The staff were fabulous. From the moment I arrived every stage was explained by lovely staff. A nurse held my hand throughout. After the surgery everything was explained well. Fantastic team from the surgeon, nurses and other staff.  

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Responses

Response from Dianne Hagart, Operational Manager, NHS Forth Valley 5 years ago
Dianne Hagart
Operational Manager,
NHS Forth Valley

Submitted on 08/11/2018 at 14:48
Published on Care Opinion at 16:51

Dear CA63

I am so happy to hear that you have had such a positive experience whilst under our care in the Falkirk Eye Department. It sounds like everything went exactly to plan and I will share your story with the whole team involved in your care. It is very reassuring for us to hear that you have had the type of experience we would wish for all of our patients. Your comments are really appreciated.

Best wishes

Dianne

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