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"Removal of snapped tooth"

About: Newcastle Dental Hospital

Over the passed year I have visited the Dental Emergency Clinic on two separate occasions, both times I have found the staff to be extremely helpful and accommodating when I could see they were under pressure of timing and keeping patients who were waiting both comfortable and well informed.

My personal experience, I was extremely nervous as I always am when attending the dentist however the nurse in charge made me feel at ease and accompanied me into the surgery, reassuring me at all times. This happened on both occasions which I then felt the need to write a review on your page, I wanted to bring this to the attention of management and clinicians as I think it is important that staff are acknowledged of their fantastic caring service which they provide consistently.

Thank you, Anne Graham (Headteacher)

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Responses

Response from Newcastle Dental Hospital 5 years ago
Newcastle Dental Hospital
Submitted on 12/11/2018 at 10:33
Published on nhs.uk at 12:06


Thank you for taking the time to leave your feedback regarding your care at Dental Hospital, RVI. We are pleased staff helpful and accommodating and able to put you at ease on both of your visits this past year. We have forwarded to the directorate concerned, who will share with the staff involved.

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