About: Ashville Surgery Ashville Surgery Whalley Range, Manchester M16 9RT
Posted via nhs.uk
Very difficult to get an appointment (told our 3 month old child would be able to get one in 5 weeks for an illness that we wanted checking ASAP) and often running late. My wife had an appointment at 2.30pm and rang ahead to say she need to leave by 3pm to pick up our son from school. She was told that appointments were not behind schedule and would take ten minutes. At 3pm she had not been seen and had to leave. When she told the receptionist this she was not apologetic and tried to book her in for another appointment a week later at the same time, 2.30pm. Given the issues with the first appointment she rejected this and I had to come home early from work so she could attend a walk in centre.
Furthermore, this surgery often attracts drug and alcohol addicts. While I appreciate these people need NHS support, they are often loud and aggressive and on one occasion shouted at my wife who had our 3 month old in a pram because she was seen first.
While I appreciate these issues may not be unique to GP surgeries at the moment given the cuts to the NHS, we will be registering elsewhere in the hope that there is a better alternative out there.