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"Our concern is about access to analgesia"

About: Barnsley Hospital / Accident and emergency Barnsley Hospital / Trauma and orthopaedics Huddersfield Royal Infirmary / Trauma and orthopaedics

(as a relative),

I recently accompanied my husband to Barnsley A&E, following a rugby injury, resulting in a broken right hand. He was seen quickly by a nurse practitioner, the x-ray completed, and the diagnosis given within 1 hour. We then waited over 2 hours to see orthopaedics, which was frustrating, but understandable with it being a weekend. We were told surgery was definitely needed, and we would be contacted. He was sent through to have a back slab put on, and we were sent on our way, with a fracture clinic appointment 4 days later.

Not one of the health care professionals asked about analgesia, or gave any advice regarding it. Luckily he had already had some paracetamol, ibuprofen and codeine, and we had a supply at home that he took regularly for the next few days. Our concern is many people would not have the supplies or education to be able to self medicate in that way, and could’ve potentially suffered days of severe pain. 

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Responses

Response from Barnsley Hospital 5 years ago
Barnsley Hospital
Submitted on 07/11/2018 at 14:26
Published on nhs.uk at 15:06


Hi Rebecca

We are sorry to hear about this. Please contact our Patient Advice and Complaints Team on 01226 432330 or email barnsleypals@nhs.net and a member of the team will look into this for you.

Kind regards

Barnsley Hospital

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