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Staff amazing, best experience you can ask for

Story from nhs.uk

"Staff amazing, best experience you can ask for"

About: Lincoln County Hospital / Maternity

Admitted for a procedure in the maternity ward, had to wait a little while longer than our scheduled appointment time but staff were great and kept us in the loop throughout. For the duration of our stay nothing was too much trouble for anyone and the service was outstanding. Thank you for everything you do

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 5 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 14/11/2018 at 12:10
Published on Care Opinion at 14:35

picture of Jennie Negus

Thank you so much for your feedback and we are so pleased that everything went well. It can be hard to be waiting when you are having a procedure because whether it is major or minor we all still get anxious - keeping you informed is very important and its great that the staff did this.

I have shared this with the staff and I know they will be delighted to read it.

Thanks again; take care

Jennie

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