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"The scandal of bad food in hospital"

About: East Surrey Hospital

My daughter was admitted as an emergency on Sunday 21st October with prolific vomiting and diarrhoea resulting in collapse and dehydration.

She was kept in a single room and discharged on the evening of 23rd October.

She says that the food was very poor, inedible for someone who was sick already, and all she could eat was the breakfast. The main meals were bland and very badly prepared and presented and therefore her recovery would have been hindered as she could not replace the nourishment she desperately needed following her extreme sickness.

Food is as important as medication for sick people. How this food could be so bad is a mystery, just simple home recipes properly prepared is all that is needed.

It is a scandal that hospital food in some hospitals is so bad. The catering at this hospital needs serious inspection.

I will take this matter further with the local health authority.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 5 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 03/11/2018 at 11:37
Published on Care Opinion on 05/11/2018 at 11:20


picture of Ian Mackenzie

I’m really sorry that your daughter’s food was not as you would have expected. This is something that we take very seriously and I would like to look into what happened so we can ensure it doesn’t happen again

Please could you email me at ianmackenzie@nhs.net and I will personally address the issues you raise.

yours

Ian Mackenzie

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