This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Great Service in the CT Department

Story from nhs.uk

"Great Service in the CT Department"

About: Heartlands Hospital

I would like to thank the lovely lady in the Cross Sectional Imaging Suite who has had to put up with me continually ringing her about my fathers appointment.

In the end I had to cancel and re-arrange the appointment as we had a family party and it meant that dad could not attend because he had to have a light diet etc for 4 days prior to his appointment.

Thank you for being so patient and when ever I rang you had a great sense of humor and put me at ease with any question I had concerns about.

Thanks

Teresa

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Heartlands Hospital 5 years ago
Heartlands Hospital

Submitted on 05/11/2018 at 09:41
Published on nhs.uk at 10:06

Responded: 05.11.18

Dear Anonymous

Thank you for taking the time to post such lovely comments regarding your recent patient experience at Heartlands Hospital.

All feedback is used by the Patient Experience Team to identify themes and trends across the organisation to highlight areas of improvement and areas of excellence.

Your comments have been forwarded to the senior manager of the CT Department. Once again thank you for taking the time to post your feedback, it is most appreciated.

Kind Regards

Patient Services Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k