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"A GP consultation"

About: General practices in Lanarkshire

(as the patient),

I had a GP consultation at Rutherglen Health Centre. I was listened to.  In a way I havent been listened to for a long time by a GP.  She listened to understand instead of the usual listen to respond method of listening.

I  left feeling normal, this isn't all in my head this is real.

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Responses

Response from Laura Jack, Service Manager, Specialist Children's Health Services Unit (SCSHU) inc. Paediatric & CAMHS, NHS Lanarkshire 5 years ago
Laura Jack
Service Manager, Specialist Children's Health Services Unit (SCSHU) inc. Paediatric & CAMHS,
NHS Lanarkshire
Submitted on 08/11/2018 at 11:29
Published on Care Opinion at 13:55


picture of Laura Jack

Dear LB0505,

Many thanks for getting in touch, I'm so happy to hear you had a good experience at your local GP Practice and you left feeling like you had been supported and listened to properly.

I would really like to pass on your compliments to the GP Practice and so to enable to do so I wondered if you could drop us a line via email to let us know where you are registered. This way we can pass a note to them - I'm sure they will be delighted to hear your feedback.

You can email us at Patientaffairs.primarycare@lanarkshire.scot.nhs.uk

or telephone us on 01698 858 321.

I look forward to hearing from you.


Thanks again.

Laura

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