"Broken Elbow & A&E"

Recently I attended FVRH A&E, after a bicycle accident. I had broken my elbow. The nurse practitioner that handled my case was lovely and caring.

However, when I had to go and get an x-ray, I did not have same experience with the radiographer. I was asked to place my elbow on the table while sitting, however I was in a lot of pain and did not feel I had the movement to do so. So I stood up to do it. I was then snapped at by the radiographer (not the student who present, who was lovely) and told to sit down and do it. I then said "I can't" and they replied by snapping again and said "YES you can! ". I was then asked to rotate my arm for a different angle. They said they would support my elbow as I would rotate. They did not.  The radiologist simply just placed their hand underneath but not giving support. Then proceeded to drop my elbow on the table, causing a lot of pain. They said I could rotate my arm the best I could, and when I stopped at my threshold, they continued to turn it causing further pain. Please bear in mind, my accident had only happened a couple hours prior to this.

I understand that they do need specific angles to get the best image, however I would have liked more empathy and consideration towards my situation and not have been snapped and wrongly treated.

I am involved in the medical professions and do have a great understanding of what is expected from health professionals. I understand people have off days, however, a hospital is a place of care and nurture and you are supposed to feel cared for. I am deeply saddened that I did not receive this care.