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"Excellent care"

About: Bedford Hospital South Wing / Accident and emergency

Having broken my arm 9 days ago, at which point I received very good care, today I attended the trauma clinic follow up appointment.

Again I am very impressed with the efficiency and professionalism of all of my carers.

In the new urgent care unit I was less impressed with the moaning of some of my fellow casualties. I am pleased that we as patients are sorted and prioritised into' desperately urgent', and' very needy', and 'be patient'. I'm surprised at some people being up at the desk constantly pestering.

Well done to all of your staff and thankyou

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