I am under Fife Health Board, but procedure was to be carried out within Tayside Health Board...Ninewells. Date and time sent out for procedure, time was for 7.30am. At pre assessment clinic I explained that I had to use public transport and it takes 1hour and 40min to get there. The charge nurse said that he would be advising that I should come in the day before. At this meeting they were unaware of all the medication I take. They did not have my records. I suffer from CLL and skin cancer, one of the drugs is very complex and they had never heard of it.
Two days before procedure we still hadn't any word about whether I was to go day before. Contacted Ninewells, were told that there was no information on the screen regarding this. Eventually, I managed to speak with the Doctor from pre assessment clinic, said they would look into this and contact me, which they did, was told to come in day before. My procedure was performed by plastic surgery team, who were very professional and caring. The ward staff very attentive and caring. What was a worrying time was made very stressful by the total lack of communication.
.
"Lack of information between hospital and patient."
About: Ninewells Hospital / Plastic Surgery & Burns Ninewells Hospital Plastic Surgery & Burns DD1 9SY Queen Margaret Hospital / Plastic Surgery & Burns Queen Margaret Hospital Plastic Surgery & Burns KY12 0SU Victoria Hospital / Dermatology Victoria Hospital Dermatology KY2 5AH Victoria Hospital / Haematology/Oncology Day Unit Victoria Hospital Haematology/Oncology Day Unit Kirkcaldy KY2 5AH
Posted by Castke (as ),
Responses
See more responses from Lynn Coyne
See more responses from Alison Moss