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"Excellent service."

About: Dawlish Hospital

Submitted a review slating the MIU.

Had to return on Thursday the 25th.

Arrived at 0800. Second in queue.

Waited 35 minutes to be seen, far better cry than previous visits.

Saw a nurse, that I saw on by first visit.

Very informative, no harassing about not bringing my own dressing.

Even managed to source a small mirror, do that I could view my scar tissue.

Luckily managed to get an appointment st Barton Surgery for, hopefully, my last dressing change.

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Responses

Response from Dawlish Hospital 5 years ago
Dawlish Hospital
Submitted on 31/10/2018 at 11:59
Published on nhs.uk at 13:06


Dear Patient

Thank you for taking the time to comment regarding your subsequent visit to the Minor Injuries Unit at Dawlish Hospital, which was more positive.

As per our reply to your first comment, should you wish to make a complaint, please do not hesitate to do so as per the information given to you.

It is always good to receive feedback; we try to ensure we share examples of good practice and also that we learn from any negative experiences.

Kind regards

Feedback and Engagement Team

Torbay and South Devon NHS Foundation Trust

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