Firstly, it is very difficult to make contact with this surgery and it often takes numerous calls to be connected. The receptionists are rude and don’t seem to want to listen. I have spoken to the receptionists a number of times both in person and over the telephone and it has never once been a pleasant experience. I haven’t received any information about flu jab drop in services and, had I not called, I would not have known about the drop in taking place in tow days which I am now unable to attend. When I asked if I could make an appointment with a nurse for my flu jab, I was told no and not given a reason. On a separate experience, I was referred by the podiatry nurse to a different surgery for minor surgery on an in growing toe nail and, after booking a day off work, arrived to be told that this surgery had failed to send the necessary paperwork and I was told to go home again. This is a very poor service and following today’s less than helpful conversation with a receptionist, I will be looking for a different surgery.
"Poor service"
About: Pudsey Health Centre Pudsey Health Centre Leeds LS28 7XP
Posted via nhs.uk
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