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Care Opinion

Dealing with IBD

Posted By MitchXCV

"Dealing with IBD"

About: Victoria Hospital / Gastroenterology

(as the patient),

I was brought into the Victoria Hospital not knowing what was wrong and in a lot of pain.  The Doctors and Nurses done a wonderful job looking after me, finding out what was wrong quickly and helping me deal with any problems I had along with setting out a future plan and set of appointments that will help keep my symptoms at bay and allow me to live a normal life.  The treatment the Nurses gave 24/7 was always top quality and with a smile, no matter the problem big or small and service was always quick, along with being extremely friendly and insightful to any questions I had about what my future was going to be like.  I'd like to thank Conner, Leanne, Kerry (best toast) and many other Nurses and Doctors for the care I received during my 2 week stay and I'm very grateful.

 Thank you.

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 5 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife

Submitted on 27/10/2018 at 15:48
Published on Care Opinion on 29/10/2018 at 10:50

picture of Arlene Brown

Dear MitchXCV,

Thank you for sharing your experience I am glad you were happy with the care you received.

If you see this message can you confirm what ward you were in? So we can share this directly with the team.

Thanks Arlene

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Update posted by MitchXCV (the patient)

Hi, I was in ward 44, I did just realise though I put the Queen Margaret Hospital, but I was actually in the Victoria Hospital in Kirkcaldy.

Thank you

Response from Andrew Cassidy, Support and Communications Officer, Care Opinion 5 years ago
Andrew Cassidy
Support and Communications Officer,
Care Opinion

Submitted on 29/10/2018 at 13:36
Published on Care Opinion at 13:39

picture of Andrew Cassidy

Dear MitchXCV,

Thanks for sharing your story, and thanks for letting us know that it was the Victoria Hospital you attended. We've updated your story so that your feedback is passed to the team at the right hospital.

Best wishes,

Andrew

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Response from Katie Black, Senior Charge Nurse, Day Intervention Unit, NHS Fife 5 years ago
Katie Black
Senior Charge Nurse, Day Intervention Unit,
NHS Fife

Submitted on 29/10/2018 at 14:52
Published on Care Opinion at 15:51

Thank you very much for your feedback. We really appreciate you have taken the time to let us know how your stay on ward 44, vhk was. I will share your positive feedback with all the nurses within the department.

Thanks again

SCN Katie Black

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