Service user volunteer shared the experiences of an anonymous service user about the Crisis Team.
"An excellent service when needed, however...
- At nights often there is no-one available for most of the night as they are taken away to A&E. Ward staff are not able to discuss as they don't know you or your case.
- Weekends are also the same and thisis often because all are out on visits
- Evenings, nights weekends - no support from the Day Ward
This is often a vital service that creates more anxiety when unavailable - or when phone messages are left on answerphone and not followed up. Desparation often sets in and feelings of ending things spiral out of control. Why is there no-one available on the phone at all times??
Members of staff are excellent at what they do but are let down by such restrictions.
"Crisis Team"
About: Lincolnshire Partnership NHS Foundation Trust / Crisis resolution Lincolnshire Partnership NHS Foundation Trust Crisis resolution Lincoln LN4 2HN
Posted by Carck6 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Lincolnshire Partnership NHS Foundation Trust