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Thank you

Story from nhs.uk

"Thank you"

About: Burnley General Hospital

Went to Burnley General for wisdom tooth extraction under general anaesthetic. Very scared and worried about the unknown operation and anaesthetic effects. ALL (every single one) of the staff I met were great - professional and just doing their jobs but made a big difference to me. The nurse I spoke to the most was really really lovely - professional and efficient whilst also being lovely. Thank you all.

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Responses

Response from Burnley General Hospital 5 years ago
Burnley General Hospital

Submitted on 25/10/2018 at 11:36
Published on nhs.uk at 12:06

Thank you for taking the time to tell us about your recent visit to Burnley General Teaching Hospital for a wisdom tooth extraction.

It is lovely to receive such positive feedback about your experience and to hear that the staff you met during your visit made such a big difference to you.

We are delighted to pass your comments and thanks on to the staff who will very much appreciate your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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