"The attitude of the staff was not helpful"

I had come off a plane from Turkey early October at 3am. I had been bitten multiple times on my ankle by insects and my foot was badly swollen and I had difficulty walking on it. I have experience this before and had an acute cellulitis and needed antibiotics quickly. I went into the minor injuries unit and when I explained what the problem was I was rudely told this is a minor injuries unit and the looks between the staff were very disparaging. This made me feel very unwelcome and a waste of time.

A nurse did look at my ankle and their attitude changed when they realised I did need antibiotics but informed me there was no one to prescribe at QMH. I was advised to call NHS 24 or go the VHK. After I left I realised they did not take down any of my details despite the fact they had looked at my ankle and given advise. As a registered nurse myself I am aware of accountability and not recording the visit would be against NMC guidelines. Despite that I felt the attitude of the staff was not helpful as their manner was off and is was as if they could not be bothered with me.