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What it looks like to be on the other side

Posted By CGL

"What it looks like to be on the other side"

About: Northwick Park Hospital / General surgery

(as the patient),

I had surgery unexpectedly and I was received in Edison ward by Sister Rhodora and HCA Sabina. It's amazing the job they do in such a stressful and fast paced environment. From them until the anaesthesiologist (Jack) and the recovery team (Jane and Jay) I'm really thankful for the good care that I received.

As someone who gives patient care, I never thought how we impact people's lives and we look at it like minimal and it's only our job but now I realise what it looks like to be on the other side....

Thank you guys for such amazing job you do.

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 5 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 15/01/2019 at 10:23
Published on Care Opinion at 12:00

Dear CGL,

Thank you for taking the time to share your lovely story with us. I am so glad to hear that you were well looked after and for the appreciation you have shown towards our teams. I will share your feedback with them, I am certain they will be happy to hear it.

Wishing you a speedy recovery.

Best wishes,

Anjali Patel

Patient Experience Manager

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