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"Incredible staff"

About: Stoke Mandeville Hospital / Maternity

My husband and I recently suffered a missed miscarriage and were booked in at Stoke Mandeville Hospital's early pregnancy unit for our initial assessment. Everyone from the sonographer to the gynae nurses, anesthetists and consultants (on the day of my SMM) were so incredible and treated us with so much kindness. There was no rushing us out of the scan room, all our options were explained clearly to us and, on the day of my surgery, we were treated with utmost respect and sensitivity, and kept in for as long as needed despite there being just one trained member of staff on the ward. They looked after us so well. I wouldn’t wish this experience on my worst enemy but if anyone has to go through it, amazing hospital staff, like the ones we had, made an incredibly difficult time more bearable. Thank you very much.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 5 years ago
Submitted on 25/10/2018 at 14:51
Published on Care Opinion at 16:41


Dear patient

Thank you for your lovely words and for taking the time to share your experience when you attended the Early Pregnancy Unit at Stoke Mandeville Hospital.

It is so lovely to hear of how our staff worked well to provide you with a high level of kind, wonderful and compassionate care at what would have been a difficult time for you.

We strive to put our patients first and to ensure they are offered high quality care. It is therefore always rewarding to receive such feedback and to hear of how well staff across our services have worked together to ensure our patients are treated with compassion, sensitivity, dignity and respect.

I will make sure that your thanks are passed on to all the areas involved.

Kind regards

Patient Advice & Liaison Service

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