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"Excellent Care"

About: The Shrewsbury and Telford Hospital NHS Trust

My first time in a hospital for major operation,very nervous and apprehensive.

The nursing staff on ward 26 were amazing. Nothing was too much trouble,treated with respect and politeness always. Always addressed by my christian name. All the other staff who you meet were also polite,friendly and helpful.

Some good meals and some not so good. I would have liked to see more fruit choices. Scrambled eggs at breakfast would have been welcome,if it possible to make well on a big scale.

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Responses

Response from The Shrewsbury and Telford Hospital NHS Trust 5 years ago
The Shrewsbury and Telford Hospital NHS Trust
Submitted on 26/03/2019 at 14:07
Published on nhs.uk at 15:06


Good afternoon,

Thank you for taking the time to share your experience with us.

I am so pleased to hear how well you were treated and how impressed you were with the care given.

Receiving feedback is very important to us and it means a lot to the staff so thank you again for sharing this.

Kind Regards

Patient Experience Team

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